* Sistership Photo
I hope things are well with you.
I purchased a Regulator 34SS from you last October. The salesman was John Riggs. The follow-up contact was Donnie Lee. The whole experience has been great up until this past weekend. Then it got unbelievable!!!! (In a good way). I was in Wrightsville Beach and clipped a pylon with the port stern of my boat. The drive cylinder rod was damaged to the point that it was inoperable. This was on a Wednesday. I had a friend (customer) and his wife with me and they had to be back in Ocean Isle Beach Friday to drive back to Atlanta Saturday morning. I called Donnie for help. This is where the hero part comes in. Donnie arranged to have a mechanic out that day. Parts were ordered from Regulator the next morning and arrived Friday morning. The work was completed and we were on our way Friday afternoon. Donnie followed up all the way and was on top of things throughout the entire process.
Wednesday night I called John just to let him know what was going on. He was on his way back from out of town but offered the use of his personal vehicle for the time we were there. He followed up with us as well. Just amazing!
Donnie has been a pleasure to work with since the purchase. We have worked out or are working out every detail of concern I have had.
Your reputation is in great hands with these guys.
Thank you for these guys and best regards,